Frequently asked questions

 

Have a question about bouldering? Look no further!

  • Simply put: The objective of rock climbing is to make it to the top of the wall!

    We have our team of routesetters create climbing challenges, called boulder problems, that will require you to use your mind and body to scale the wall. Each of these problems is given a difficulty grade from 1 to 8 based on its intensity and complexity. Climbing is about overcoming challenges, learning technical skills, and increasing your fitness.

    Head over to the first time visitor page for all the need-to-know info, and we’ll see you soon!

  • We use our holiday hours, 10am - 5pm, to observe the following dates:

    • Family Day
    • Good Friday
    • Easter Monday
    • Victoria Day
    • Canada Day
    • Heritage Day
    • Labor Day
    • Thanksgiving Day
    • Remembrance Day
    • New Year’s Eve

    We are closed for the following dates:

    • New Year’s Day
    • National Day for Truth and Reconciliation
    • Christmas Eve
    • Christmas Day
    • Boxing Day

  • Lessons are not required! A staff member will give you an orientation on your first visit to explain how it works. You'll take a tour of the facility and learn the basics of indoor climbing, including some gym etiquette and how to fall safely. Although not required, taking a course like Bouldering Basics is an easy way to improve your rock climbing skills.

  • Rock climbing specific shoes are required. Street shoes, barefoot shoes, or any other creative footwear options aren’t permitted.

  • We have lots of lockers for day use available throughout the facility! Bring your own lock to keep your belongings secure while you’re enjoying your climb.

  • During the week, we are slowest in the morning and early afternoon. Not only that, but we also offer an early bird rate for anyone climbing before 3pm. On the weekends, we are the least busy in the evenings! Come on by and enjoy a beer in the cafe afterwards.

  • Yes, our facility offers over 40 free parking stalls, in three lots around our building to the north, south, and west! There is additional City of Edmonton paid parking on the street. Be sure to register your vehicle at the front desk when you arrive or you will risk being ticketed.

  • Climbers must be a minimum of 5 years old.

    Children between ages 5 and 14 must be supervised at all times by a parent or guardian aged 18+.

    Use of the fitness/weightlifting areas and Kilter board is restricted to 16+.

  • Reservations are not required! You can drop in anytime during our open hours without a booking or reservation. However, for groups of 8 or more, we do offer discounts on group bookings. You can schedule a booking by contacting Factory Climbing’s bookings manager at bookings@rockjungleclimbing.ca.

  • Yes! Both gyms have a retail section which sell climbing shoes, chalk, chalk bags, brushes, clothing, and other assorted climbing goodies. Check out the facility to take a look and try on a pair of climbing shoes!

  • Boulders Climbing doesn’t offer private bookings or children's parties at this time. Check out Factory Climbing or contact Factory Climbing’s bookings manager (bookings@rockjungleclimbing.ca) to book an event at our partner gym.

    For community collaboration/special events, please contact our Community Outreach manager at stacey@rockjungleclimbing.ca

  • You bet! We allow dogs and cats in the climbing sides of our facilities (not the fitness areas or Dirtbag Cafe). All animals must have standard vaccinations and be well-behaved with minimal supervision in a busy, noisy space. If you plan on bringing your pet, complete the Pet Waiver.

  • Rock Jungle is always looking for the opportunity to give back to the community! Our Charity Climb program has raised over $37,000 for different organizations in the Edmonton area and we are always looking for fundraisers to donate facility passes to!

    Wanting to be the charity of the month? Apply Here

    Looking for some donated facility passes? Fill out this form!

  • We do not have showers available at our facility.

  • You cannot be intoxicated while you climb, as this is unsafe and can lead to serious injury.

  • Yes! You are allowed to sip on a coffee, tea, or anything else we serve while you climb. However, you'll need to drink it in a paper cup or a travel mug since we do not allow ceramics or glass in the climbing area.